Is it easy to get a Coowa member account?

Visitors can view most of the web content without a Coowa member account, to get more out of the website, you should register a Coowa member account. Click "Sign Up" at top right web page, filled the required information and you will get a Coowa member account easily. Coowa now don't allow visitor purchase, so if you want to purchase online, a member account is a must.

Must I provide my real name and contact information for registration?

No need for all information during the registration, but be noted that the email address couldn't be changed after your registration, it will be your log in ID and notices and similar communication will all be sent to this email address. Besides, you will need real shipping address, billing address, contact information for orders and transactions online.

Where could I manage my account information?

Under "My Member Info" label in "My Coowa", you can edit your profile information, shipping address, billing address, contact information, service membership and so on. These operations should be in the "logged in" status, and the password could be revised in "My Profile" page.

What should I do if I forgot my log in password?

Get to the log in page, click "Forgot Password?" near the log in button to enter the page and get your password back. Just fill in your log in email and submit, then you will get a new password by email; follow the instruction to set your new password.